Spiewak 1904 Customer Support

Orders are shipped from Italy on business days via DHL Express Service.Business days are Monday-Friday, excluding Italian bank holidays.&#xA0;AVERAGE SHIPPING TRANSIT TIMESOur orders are packed and shipped within 1-2 business days.The average shipping transit time is 2-7 business days depending on the country of destination:&#xA0;Austria, Croatia, Czech Republic, Hungary, Slovenia, Slovakia: Mon-Fri, 2-3 daysBelgium, France, Germany, Luxembourg, Netherlands: Mon-Fri, 1-3 daysBulgaria, Estonia: Mon-Fri, 2-6 daysDenmark, Finland, Greece, Norway, Sweden, Iceland: Mon-Fri, 2-7 daysIreland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Spain: Mon-Fri, 2-5 daysSwitzerland, The United Kingdom: Mon-Fri, 2-3 daysThe United States of America, Canada, Australia, New Zealand, Hong Kong, Taiwan, South Korea, Japan: Mon-Fri, 2-10 days

Orders are shipped from Italy on business days via DHL Express Service. Business days are Monday-Friday, excluding Italian bank holidays. AVERAGE SHIPPING TRANSIT TIMES. Our orders are packed and shipped within 1-2 business days. The average shipping

What is the standard shipping & delivery time for my package?

ABOUT DELIVERY

I’ve forgotten my password; how can I change it?

How do I create an account?

ACCOUNT

What is Spiewak's return policy?

When will I receive my refund?

I need to send back items from multiple orders to you. Can I ship everything back in one box?

How can I track my return?

What are the return costs?

What should I do if I bought the wrong size?

What happens if you receive a product that is different from what you ordered?

What happens if a returned product is not eligible for return?

ABOUT RETURNS

What Are Your Shipping costs?

If I missed the delivery of my package, can I book a redelivery?

What courier do you use?

Where will I receive my order?

What happens if an order is not delivered?

In which countries do you ship?

Where can I find my tracking number?

How is tax calculated?

What payment options do you accept on your website?

Can I cancel/change my order after placing it?

I need to change my shipping and billing addresses. How can I do this?

Will I be charged for out-of-stock items in my order?

When will my order be shipped?

How can I get in touch with Customer Service?

What happens if I change my mind after receiving the item I ordered?

What if I want to change the colour or size of an item I ordered?

What if I receive the wrong product or the item I ordered comes damaged?

ABOUT ORDERS

What is the standard shipping & delivery time for my package?Updated 8 months ago