Spiewak 1904 Customer Support

We accept most credit/debit cards, e.g. Visa or Mastercard. We also accept payment via Paypal, Google Pay and payment in instalments with Scalapay*. You can view all the available payment options after entering your shipping and billing address at check-out. We do not accept payment on delivery, cash on delivery or bank transfers.*Scalapay is only available for orders with shipping to Italy.&#xA0;

We accept most credit/debit cards, e.g. Visa or Mastercard. We also accept payment via Paypal, Google Pay and payment in instalments with Scalapay*. You can view all the available payment options after entering your shipping and billing address at ch

What payment options do you accept on your website?

ABOUT ORDERS

I’ve forgotten my password; how can I change it?

How do I create an account?

ACCOUNT

What is Spiewak's return policy?

When will I receive my refund?

I need to send back items from multiple orders to you. Can I ship everything back in one box?

How can I track my return?

What are the return costs?

What should I do if I bought the wrong size?

What happens if you receive a product that is different from what you ordered?

What happens if a returned product is not eligible for return?

ABOUT RETURNS

What Are Your Shipping costs?

What is the standard shipping & delivery time for my package?

If I missed the delivery of my package, can I book a redelivery?

What courier do you use?

Where will I receive my order?

What happens if an order is not delivered?

In which countries do you ship?

ABOUT DELIVERY

Where can I find my tracking number?

How is tax calculated?

Can I cancel/change my order after placing it?

I need to change my shipping and billing addresses. How can I do this?

Will I be charged for out-of-stock items in my order?

When will my order be shipped?

How can I get in touch with Customer Service?

What happens if I change my mind after receiving the item I ordered?

What if I want to change the colour or size of an item I ordered?

What if I receive the wrong product or the item I ordered comes damaged?

What payment options do you accept on your website?Updated a month ago