After your order ships, we will send you a shipping confirmation e-mail with your tracking number. Please note that in some cases your order could be shipped in multiple shipments to provide you with the fastest service possible. Please add customers
VAT:. Prices are always VAT included when shipping to countries belonging to the European Union and to the United Kingdom. For all the other countries (such as the USA, Norway, Switzerland, Iceland, etc.), additional costs for VAT/Sales Taxes and Cus
We accept most major credit cards on our website except for American Express. While we no longer accept Bank Transfer payments, depending on the country you are shipping to, we also offer PayPal, iDeal, Klarna and other real-time bank transfer option
Unfortunately, we are unable to cancel or change your order once it has been placed on our website. This is due to our fast-processing times at our warehouse. For more information, please contact our Customer Care for assistance at customerservice@sp
Shipping Address: For security reasons, we are unable to make changes to your shipping address. Once your order is dispatched from our warehouse, you will receive an email with your tracking information. You can then contact the relevant courier and
You will be charged at the completion of check-out. If one or more items are out of stock, you will then be contacted by our Customer Care and you will be refunded for the missing item(s). The refunded amount should clear in your account within 5-20
Orders are shipped from Italy on business days only. Business days are Monday-Friday, excluding bank holidays, in Italy. For more details on shipping timelines, please see our Shipping Page. On average, our orders are packed and shipped within 1-2 bu
Contact our Customer Care Team by emailing us at [email protected]. Our Customer Care Team is available from Monday to Friday from 9:00 am to 6:00 pm
Unfortunately, we are unable to cancel or change an order once it has been placed on our website. However, you can return the item within 14 days. Please see our Return Policy for more information. For further assistance, please contact our Customer
If you want to change the colour or size of an item you ordered, you can return the item and place a new order. Spiewak does not offer a replament service. Please see our Return Policy for more information on how to return an item and the associated
If you receive the wrong product or a damaged item, you can return it. You will not be charged any fees and will receive a refund. Please see our Return Policy for more information. For further assistance, please contact our Customer Care Team at cus